Archives: Services

One-Call Locating

Heath Consultants Incorporated provides accurate, on-time contract utility locating services to protect your underground infrastructure from third party damages. We serve a variety of industries including municipal utilities, gas and electric throughout the United States.

Our services include full project management including electronic ticket receiving, mapping and utility verification. Heath has the ability to receive One Call tickets directly, eliminating your labor costs of processing the tickets.

Heath’s Services Business Unit (SBU) division concentrates on underground utility locating, natural gas leak detection and meter services. Our extensive experience, local presence and dedicated regional recruiters allow us to meet project coordination, scheduling needs and staffing requirements.

Heath underground mark-out services include:

  • Underground Locating Services
  • DOT 192.614 Damage Prevention Program
  • Sign and Marker Replacement
  • Field Audit and Complaint Verification
  • Damage and Claims Management
  • Ticket Management
  • Vac-truck Capability for Difficult and Un-locatable Utilities
  • Training Programs

Instrument Repair

Heath’s instrument repair centers have been developed to provide quick turnaround, high quality services at affordable prices for all your repair and calibration needs. All of our services are performed by highly trained and qualified Heath instrument repair & calibration specialists.

Calibration

We calibrate your instruments using NIST traceable standards to original factory specifications in order to ensure product reliability and high performance.

Preventive maintenance

Heath offers a preventive maintenance program for all its instruments to ensure their un-interrupted operation and extended life. We can customize a preventive maintenance program to fit your needs. Please contact your Heath sales representative for further information.

Get quick turnaround and minimize downtime

With multiple locations strategically positioned across the United States our customers have the flexibility to choose the service center that is closest to them. Lean Processes and multiple repair facilities enables Heath to provide quick turnaround time on repairs and minimize your equipment downtime.

For international repairs please contact the distributor who you purchased your instrument from for repair information.

Please click here to locate the closest repair center and download the appropriate repair form.

Leak Detection

Heath has been a trusted name since 1933 as the leading provider of services to the midstream, upstream and downstream marketplaces. We also offer advanced leak screening services for the detection of greenhouse gas emissions (GHG). Since our inception we have committed to continually improving our field techniques with an in-house training department focused on providing the best field training in the industry to our technicians.

Heath’s highly qualified and experienced management team provides a strong direction that focuses on customer service and satisfaction. We have an excellent track record with utilities throughout the United States and abroad.  Our extensive experience, local presence and dedicated regional recruiters allow us to meet project coordination, scheduling needs and staffing requirements. Currently, Heath employs over 1,100 field technicians in the United States who specialize in the utility services industry.

Innovation and an active research and development team consisting of engineers and marketing experts keep up with the ever-changing technology demands to provide state-of-the-art products to our field technicians and customers allowing the most reliable surveys possible.

Heath natural gas detection services include:

  • Walking and mobile leak detection
  • Transmission and distribution patrols
  • Frost and winter patrols
  • Indoor meter surveys
  • Pipe/bridge crossing inspections
  • Leak centering and classification
  • Leak pinpointing and purging
  • Leak rechecks
  • Greenhouse gas emissions (GHG) detection
  • Training programs

Training

Heath can provide training to the utility industry with experienced and dedicated professionals. Heath offers both classroom and “hands – on” training and testing. It doesn’t matter if you have a Heath instruments or use a competitor model, Heath’s training can be specific to the subject matter or generic. Basic and/or advanced methods are taught to beginners and experienced individuals including refresher or reinforcement training. Heath can help in providing data to assist in your OQ program for the instruments you are using to the field procedures that are being implemented.

Areas of training include:

  • Natural Gas or Propane Leakage Detection: Basic to advanced procedures in the use of instrumentation to field procedures including centering, pinpointing and leak classification.
  • Odor Complaint/Investigation: Proper use and procedures to detect gas leakage.
  • Underground Facility Mark-Out (Pipe and Cable Locating): Following NULCA/CGA Best Practices, an individual will learn grounding, what frequency to use, differences between conductive and inductive and the basic principles to locating.
  • Sniff Test: Proper use and procedures, plus discussion on odor quality issues that can occur.
  • Incident/Accident Investigation: Basic steps and procedures to investigate facts and circumstances of an incident that has occurred in your system.
  • Corrosion: Whether it is above, below ground or in water Heath has the experience in detection and remediation to control corrosion.
Water Leak Detection

Training

Heath can provide training to the utility industry with experienced and dedicated professionals. Heath offers both classroom and “hands – on” training and testing. It doesn’t matter if you have a Heath instruments or use a competitor model, Heath’s training can be specific to the subject matter or generic. Basic and/or advanced methods are taught to beginners and experienced individuals including refresher or reinforcement training. Heath can help in providing data to assist in your OQ program for the instruments you are using to the field procedures that are being implemented.

Areas of training include:

  • Underground Facility Mark-Out (Pipe and Cable Locating): Following NULCA/CGA Best Practices, an individual will learn grounding, what frequency to use, differences between conductive and inductive and the basic principles to locating.
  • Water Leak Pinpointing

Training

Heath can provide training to the utility industry with experienced and dedicated professionals. Heath offers both classroom and “hands – on” training and testing. It doesn’t matter if you have a Heath instruments or use a competitor model, Heath’s training can be specific to the subject matter or generic. Basic and/or advanced methods are taught to beginners and experienced individuals including refresher or reinforcement training. Heath can help in providing data to assist in your OQ program for the instruments you are using to the field procedures that are being implemented.

Areas of training include:

  • Underground Facility Mark-Out (Pipe and Cable Locating): Following NULCA/CGA Best Practices, an individual will learn grounding, what frequency to use, differences between conductive and inductive and the basic principles to locating.

Meter Reading / Services

Heath Consultants Incorporated offers turnkey solutions for our clients in the various utility markets who require meter related services.

Meter Reading & Data Collection Services

Heath utilizes the latest handheld devices and data collection software to accurately manage our clients meter data. Heath has a qualified and experienced management team that provides strong direction that focuses on customer service and satisfaction. We have an excellent track record with utilities throughout the United States.

Meter Maintenance, Installation & Replacement

Heath technicians inspect meters for signs of atmospheric corrosion, verify meter numbers, check seals and other items that need auditing. Meter audit and change-out services ensure utilities are capturing the maximum revenue per meter installed.

Depending on our client’s needs, Heath can design a maintenance, installation and meter change-out program that fits your specifications including the transition to and installation of AMR/AMI ERT devices.

Our extensive experience, local presence and dedicated regional recruiters allow us to meet project coordination, scheduling needs and staffing requirements. Currently, Heath employs over 1,200 field technicians in the United States who specialize in the utility services industry.

Heath meter services include:

  • Contract Meter Reading
  • AMR/AMI ERT Installations & Maintenance
  • Meter Change-out Programs
  • Atmospheric Corrosion Inspection
  • Meter Painting
  • Wrap Risers
  • Repair Meter Set Leaks
  • Account Transfer
  • Turn-on/Turn-off
  • Collect Past Due Accounts
  • Organize/Set-up Reading & Billing Routes
  • GPS Mapping

Training

Heath can provide training to the utility industry with experienced and dedicated professionals. Heath offers both classroom and “hands – on” training and testing. It doesn’t matter if you have a Heath instruments or use a competitor model, Heath’s training can be specific to the subject matter or generic. Basic and/or advanced methods are taught to beginners and experienced individuals including refresher or reinforcement training. Heath can help in providing data to assist in your Operator Qualification (OQ) program for the instruments you are using to the field procedures that are being implemented.

Areas of training include:

  • Natural Gas or Propane Leakage Detection: Basic to advanced procedures in the use of instrumentation to field procedures including centering, pinpointing and leak classification.
  • Odor Complaint/Investigation: Proper use and procedures to detect gas leakage.
  • Underground Facility Mark-Out (Pipe and Cable Locating): Following NULCA/CGA Best Practices, an individual will learn grounding, what frequency to use, differences between conductive and inductive and the basic principles to locating.
  • Sniff Test: Proper use and procedures, plus discussion on odor quality issues that can occur.
  • Incident/Accident Investigation: Basic steps and procedures to investigate facts and circumstances of an incident that has occurred in your system.
  • Corrosion: Whether it is above, below ground or in water Heath has the experience in detection and remediation to control corrosion.

 

Leak Detection

Heath has been a trusted name since 1933 as the leading provider of services to the midstream, upstream and downstream marketplaces. We also offer advanced leak screening services for the detection of greenhouse gas emissions (GHG). Since our inception we have committed to continually improving our field techniques with an in-house training department focused on providing the best field training in the industry to our technicians.

Heath’s highly qualified and experienced management team provides a strong direction that focuses on customer service and satisfaction. We have an excellent track record with utilities throughout the United States and abroad.  Our extensive experience, local presence and dedicated regional recruiters allow us to meet project coordination, scheduling needs and staffing requirements. Currently, Heath employs over 1,100 field technicians in the United States who specialize in the utility services industry.

Innovation and an active research and development team consisting of engineers and marketing experts keep up with the ever-changing technology demands to provide state-of-the-art products to our field technicians and customers allowing the most reliable surveys possible.

Heath natural gas detection services include:

  • Walking and mobile leak detection
  • Transmission and distribution patrols
  • Frost and winter patrols
  • Indoor meter surveys
  • Pipe/bridge crossing inspections
  • Leak centering and classification
  • Leak pinpointing and purging
  • Leak rechecks
  • Greenhouse gas emissions (GHG) detection
  • Training programs

One-Call Water

Water Services

Heath offers a number of services to the water industry including meter reading, one-call locating, corrosion testing/engineering and more.

Meter Services

Heath Consultants provides a variety of Meter Services, including:

  • Contract Meter Reading
  • AMR/AMI ERT Installations & Maintenance
  • Meter Change-out Programs
  • Atmospheric Corrosion Inspection
  • Meter Painting
  • Wrap Risers
  • Repair Meter Set Leaks
  • Account Transfer
  • Turn-on/Turn-off
  • Collect Past Due Accounts
  • Organize/Set-up Reading & Billing Routes
  • GPS Mapping

Our Management Team are experienced veterans of the utility industry and have a thorough understanding of the business. Dedicated supervisors are assigned to each project to assure the best quality service. Heath training ensures that each employee is fully trained before any meter reading or field service is performed.

Gas Services

From compliance and inspection to repair and training, Heath Consultants provides a variety of gas services.

  • Walking and Mobile Leak Detection
  • Transmission and Distribution Patrols
  • Frost and Winter Patrols
  • Indoor Meter Surveys
  • Pipe/Bridge Crossing Inspections
  • Leak Centering and Classification
  • Leak Pinpointing and Purging
  • Leak Rechecks
  • Gas Sample Analysis
  • Odor Complaint Response
  • Corrosion Control
  • Atmospheric Corrosion Inspections
  • Pipe to Soil Potential
  • Soil Resistivity
  • Anode Installation
  • Periodic Rectifier Inspections
  • Sniff Test (DOT 192.625)
  • Valve Inspections
  • Training Programs