Carolina joined Heath in 2017, she was tasked with streamlining Heath’s Human Resources’ data management processes and management of the payroll platform migration in collaboration with other functions. Shortly after, she moved into the IT department, managing several enterprise applications and subsequently leading the team and developing processes aligned with best practices, strong security, and a higher level of service to all the operating departments.
Carolina quickly demonstrated world-class information technology knowledge and skills and established herself as an outstanding IT and cross-departmental project manager. She has focused on her IT customers’ needs and guided the establishment of dashboards and other vital IT services to help operations management and accounting improve productivity and to provide real-time field management data reporting to help improve the profitability of our damage prevention and methane detection divisions. She and her team have also substantially improved the security of our systems and have plans in place to achieve the highest level of data security.